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Cassaa.com
Last Updated: 10/01/2025
1. Introduction
Welcome to cassaa.com (“cassaa”, "Cassaa", “we”, “our”, “us”). By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
3. Use of the Website
You agree not to:
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
4. Product Information
We strive to provide accurate product descriptions, images, colors, and sizing. However:
We may modify or discontinue products at any time.
5. Pricing & Payment
All prices are listed in USD unless otherwise stated.
By submitting payment information, you confirm that:
We may cancel orders due to pricing errors, suspected fraud, or payment issues.
6. Order Processing & Shipping
After placing an order, you will receive an email confirmation. Processing times vary based on product availability.
Shipping times are estimates and not guaranteed. Cassaa is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error are not eligible for refunds.
7. Returns & Exchanges
Returns and exchanges are governed by our Return Policy, available on our website.
To qualify for a return:
Certain items (e.g., final sale or customized products) may not be eligible for return.
8. Intellectual Property
All content on Cassaa.com — including images, product designs, logos, text, and graphics — is the property of Cassaa or its licensors.
You may not reproduce, distribute, or use our content without written permission.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Limitation of Liability
To the fullest extent permitted by law:
You use the website at your own risk.
11. Warranty Disclaimer
All products are sold “as is” unless otherwise stated. We do not guarantee that:
12. Third‑Party Links
Cassaa.com may contain links to third‑party websites. We are not responsible for their content, policies, or practices.
13. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law principles.
Any disputes will be resolved in the courts located in Texas.
14. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Contact Information
For questions regarding these Terms, contact us at:
Email: service@cassaa.com
Cassaa.com
Last Updated: 10/01/2025
1. Overview
At Cassaa, we want every customer to be fully satisfied with their purchase. This Return & Refund Policy explains how returns, exchanges, and refunds are handled for products purchased through Cassaa.com.
By placing an order, you agree to the terms outlined below.
2. Eligibility for Returns
To qualify for a return, the following conditions must be met:
Items that do not meet these conditions may be rejected or subject to a restocking fee.
3. Return Window
You may request a return within:
Return windows may vary during promotional periods or for special product categories.
4. Non‑Returnable Items
The following items are not eligible for return or refund:
5. Return Process
To initiate a return:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
6. Exchanges
Exchanges are subject to product availability.
If the requested size or style is unavailable, a refund will be issued instead.
7. Refunds
Once your return is received and inspected:
If a returned item is not approved, it will be sent back to you at your expense.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
9. Lost or Stolen Packages
Cassaa is not responsible for packages lost or stolen after delivery is confirmed by the carrier.
Please contact the carrier directly for claims.
10. Cancellations
Orders may be canceled before they are processed or shipped.
Once an order has shipped, it cannot be canceled and must follow the standard return process.
11. Contact Information
For return or refund inquiries, contact us at:
Email: service@cassaa.com
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